How can assist you?
From choosing your first pearl piece to caring for the one you already own, we're glad to help.
The packaging for Majorica pearl earrings depends on the piece and the collection. It usually consists of an elegant, carefully designed case, an official box, ideal both as a gift and for keeping your earrings in perfect condition. If it's for a gift, you can add a gift bag with a ribbon and tissue paper when placing your order.
Clean your pearl necklace with a soft cloth, barely damp. Dry off any moisture from your necklace, since moisture can damage the pearl's lacquer coating. Do this every time you wear it, or before putting it away, to keep its shine and durability. Visit our Pearl Care section, where we tell you in detail how to clean and care for your pearl necklaces.
Remember that you have 14 days to make a return, from the date your order is delivered. The jewellery must be returned in its original packaging, well protected. More information HERE
All orders are prepared and dispatched from our factory in Mallorca, and it takes us less than 24 hours to prepare them. For deliveries within Spain, delivery takes between 2 and 3 working days. For deliveries to any country in the European Union, it takes between 3 and 5 working days. This delivery time may vary at certain times, such as Black Friday or Christmas.
Majorica jewellery is covered by a 3-year warranty and Majorica pearls by a 10-year warranty, both from the date of purchase. More information HERE
Majorica jewellery and earrings are made of silver or silver with 18K gold plating; although they are generally well tolerated by most people, it's advisable to check whether you have any level of allergy to either of these two metals.
As for earrings and jewellery made of stainless steel, Majorica uses hypoallergenic steel, which doesn't usually cause a reaction, especially on sensitive skin.
We currently ship to: Spain, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, the Czech Republic, Romania and Sweden.
To match your pearl earrings with your outfit, consider the overall style you're wearing and the role you want your accessories to play. The shape of your face is also an important factor to bear in mind, as is the combination with other accessories. Finally, adapt your pearl earrings to the occasion — a formal event calls for something different than dinner with friends.
To keep your Majorica jewellery in good condition, avoid prolonged contact with water, perfumes, cosmetics, creams, chemicals and perspiration. Handle your jewellery with care, gently clean it after use, and store it in a dry, protected place.
Store your jewellery in a dry, cool place, away from direct sunlight. Ideally, keep each piece separately, preferably in its original case, to prevent the pieces from rubbing against each other and getting scratched.
Majorica pearls can be cleaned with water and mild soap. We recommend using a slightly damp cotton cloth and gently wiping the pearls, avoiding excessive moisture on the necklace thread.
Once you have finished cleaning them, carefully dry the pearls with a soft cloth and allow them to dry completely before storing them.
To choose the right length for your pearl necklace, consider your style and the type of neckline you'll be wearing. In our article Types of pearl necklaces for every occasion we tell you which is most suitable according to its length and the effect it has on your look.
When choosing pearl earrings as a gift, it's essential to consider the style of the person (minimalist, bohemian, boho, preppy...). Depending on the style, each Majorica Pearls jewellery collection will be the most suitable. It's important to consider: the shapes of the pearls (baroque, pear or teardrop, round...), the colour (besides white, nuage, pink, champagne...), the combination of the pearl with other stones such as cubic zirconia, diamonds... The size or shape (long, hoop, button...) Each jewellery design will define the style that will be the best ally and the perfect gift.
If you want to give a gift, pearls are the ideal present that always wins hearts. The occasion doesn't matter when the jewellery suits the person's taste. Read pearl earrings for Mother's Day.
The packaging for pearl necklaces consists of a box with the Majorica logo, elegant and minimalist. Its interior protects your pearl necklace and is perfect for preserving your jewellery. If it's for a gift, you can add a gift bag with a ribbon and tissue paper when placing your order.
To keep their shine, store your earrings in their case or in a soft pouch, separate from other jewellery that could scratch them. Avoid leaving them in very humid places such as the bathroom, as moisture can affect the finish. If you wear them often, when you take them off, wipe them with a soft cloth to remove any traces of make-up before putting them away. And as far as possible, try to keep them away from perfume.
To clean pearl earrings, use a soft, damp cloth without applying too much pressure, then dry them with another soft cotton or chamois cloth. We tell you more about how to care for your pearls in our article How to clean pearls, taking care of your jewellery
If you wish to start a return process, there are two possibilities.
The first one is by accessing this page to start the return process. Link: https://returns.itsrever.com/majorica-eu
The second one is by contacting our Customer Service team through this email: soporte-es@majorica.com
Avoid getting the necklace wet or subjecting it to tension. Do not pull on it or wear it while exercising, sleeping or showering.
Once your order has been placed, you will receive an order confirmation email.
When your order has been prepared and dispatched from our warehouse, you will receive an email containing your tracking number. You can use the link provided in this email to track your order.
By email at soporte-es@majorica.com or by phone at +34 971 815 212.
By email at soporte-es@majorica.com or by phone at +34 971 815 212.
Select the pieces you would like to purchase by adding them to your shopping bag. Once you are sure that your order is correct, click “Place order”.
You will then be taken to the checkout page, where you will need to complete all the required information in the form and finally click “Pay now”.
Once your payment has been completed, you will receive an email confirming your order.
On every product description page you will find a details section that lists all the materials used in that piece of jewellery, as well as its finish.
Look for the light. Our pearls are matched for a soft, even lustre that's consistent piece to piece. Beyond that, every genuine piece carries the Majorica name and is backed by our 10-year warranty.
You can request a repair through our Customer Service team or at an official Majorica store. Once the jewellery has been assessed, we will provide you with a quote before carrying out any repairs.
You can request a warranty repair by contacting our Customer Service team or visiting an official Majorica store.
Each pearl starts with a fine core, then is hand-dipped in our proprietary pearl coating, layer upon layer — between 12 and 15 layers for our round pearls, and up to 16 for our baroque pearls — with every layer dried and polished before the next is applied. It's a slow, largely handmade process, refined over more than a century in Mallorca, and it's what gives each pearl its lustre, its weight and its durability.
1. Access this link
2. Enter your order number and email.
3. Choose the jewel(s) you want to return
4. Fill in the reason for the return
5. Select how you want to make the return:
· Home collection
· Delivery to post office
To choose which type of pearl earrings suits you best, consider your overall clothing style and the shape of your face. Earrings should match you and enhance your essence. In our article How to choose earrings according to your face shape we tell you which earrings suit you best according to the shape of your face.
Your refund will be issued to the same payment method used for your purchase.
We recommend having your jewellery professionally maintained on a regular basis, depending on how frequently and extensively the piece is worn.
The pearl necklace goes well with shirts, plain t-shirts, dresses and knitwear. It works very well with neutral tones such as white, black, beige or grey, and also with denim. When choosing your outfit, think about the role you want the necklace to play. If you're after something simple, let it be the main piece, and if you want something more elaborate, opt for a necklace with simpler pearls so it acts as a complement rather than standing out above the rest.
9:00am to 6:00pm, Monday to Friday.
You can find this information on our Store Locator page.
If you wish to make a return, you have 14 calendar days from the day you receive the item. During this period, you can request a refund that will be issued to the same payment method used for the purchase. The shipping cost of the return will be deducted from the refunded amount, as this cost is covered by the customer rather than Majorica. After 14 calendar days, refunds can no longer be issued.
Orders placed through our website cannot be processed in Majorica physical stores. If you wish to make a return or report an issue related to a purchase made at www.majorica.com, it must be handled through the website.
As mentioned before, we do not handle exchanges. If you would like a different product, pearl or size, you should return the items from your order and make a new purchase.
Find below the shipping fees for our returns:
Spain
· Delivery to “delivery point”: €9.00
· Home collection: €9.90
Germany, Luxembourg, Italy, France, Austria, the Netherlands and Belgium:
· Delivery to “delivery point”: €12.90
· Home collection: €13.90
Rest of the countries of the European Union
· Delivery to “delivery point”: €14.90
· Home collection: €15.90
To request a return, access here.
All orders are shipped via DHL Express to the delivery address provided by the customer.
From the date your return is received at our warehouse, the refund usually takes between 3 and 14 days.
Spain (Mainland & Balearic Islands)
Shipping: €5.95
Free shipping on orders over €60.00
Europe
Countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, the Czech Republic, Romania and Sweden.
Shipping: €5.95
Free shipping on orders over €60.00
The cost depends on the type of repair and the condition of the piece. Once the jewellery has been assessed, we will provide you with a quote before carrying out any repair that is not covered by the warranty.
Majorica’s warranty covers manufacturing defects in the pearl for a period of 10 years. For all other components of the jewellery piece, excluding the pearl, the warranty is valid for 3 years.
Long enough to become part of daily life, not just special occasions. Every pearl is finished to resist fading, perspiration and everyday wear, and every Majorica pearl comes with our 10-year warranty.
24–48 hours (except weekends).
All orders are prepared at our factory in Mallorca within 24 business hours of order confirmation.
For deliveries within Spain, your order will arrive within 2 to 3 business days from the confirmation of your order.
For deliveries to European countries, your order will usually arrive within 3 to 5 business days from the confirmation of your order.
During periods such as sales or Black Friday, delivery times may be longer due to increased demand.
The estimated repair time is two months.
You have 14 calendar days from the day you receive the item.
Our round pearls begin with a mother-of-pearl shell core, hand-finished with between 12 and 15 layers of our proprietary pearl coating. Our baroque pearls begin with a handcrafted core of Italian Murano glass, built up with up to 16 layers of the same coating. Every layer is applied and polished by hand.
Majorica jewellery combines our iconic Majorica pearls with a carefully selected range of materials and, depending on the design, lab-grown diamonds and other stones.
Materials and finishes may vary by piece and include 18K gold, sterling silver, platinum, and Majorica’s proprietary alloy, Perfecta™, as well as gold or rhodium-plated finishes.
The chains and clasps of Majorica pearl necklaces are mainly made of sterling silver. Some models feature 18K gold or hypoallergenic IPG steel finishes, which give a golden tone and great durability.
You can find all our stores and physical points of sale on our Store Locator page, where you can search by location and we'll suggest the store nearest to you.
You can visit an official Majorica store or contact our Customer Service team.
At one of our own stores, or by contacting our Customer Service team by email at soporte-es@majorica.com or by phone at +34 971 815 212.
Majorica jewellery is made in Spain, with Mallorca at the heart of its creation, where the brand was founded in 1890 and where the heart of our jewellery expertise and heritage remains today.
Our iconic Majorica pearls are crafted in Manacor, Mallorca, and each piece is brought together and assembled there, combining our local craftsmanship with specialised manufacturing partners for selected components and processes.
In Mallorca, where we've worked since 1890. Every pearl is largely handmade in our workshop in Manacor, shaped by artisans upholding standards we've maintained for more than a century.
The item must be returned in the same condition in which you received it: unused, with its tags attached and in its original packaging. Please include your receipt or proof of purchase and ensure the jewellery is securely packed to prevent damage during transit.
Pearl necklaces are suitable for all events. While pearl necklaces have long been associated with black-tie events or weddings, ever since artists like Harry Styles started wearing pearl necklaces back in 2019, this beautiful accessory has earned its place in any event and look. There are different types of pearl necklaces, and in our article Types of pearl necklaces for every occasion we explain which one is the most suitable.
Majorica jewellery is designed and manufactured in accordance with applicable European regulations regarding substances that may cause skin sensitivity.
However, individual sensitivities may vary, so it is not possible to guarantee that a jewellery piece will never cause an allergic reaction. So, if you have a known sensitivity or allergy to certain metals, we recommend checking the materials of the specific piece before purchase.
Majorica jewellery is designed to withstand everyday wear, and occasional contact with fresh water should not cause deterioration of the piece.
However, to preserve its finish and appearance over time, we recommend avoiding prolonged or repeated contact with water, swimming pools, seawater, perfumes, cosmetics, and chemical products.
Majorica jewellery complies with applicable European regulations governing nickel release in jewellery intended to come into contact with the skin.
Repairs carried out outside the warranty period are covered for 6 months for the work performed.
Yes, gift bags are not refundable.
Although classic white pearls are a staple in your jewellery box, don't hesitate to experiment with pearls in pink, grey, black, red, green... These variations can add a touch of modernity to any outfit, while keeping that essence of elegance and sophistication. You can also combine pearls with other materials, such as gold, to create interesting, unique contrasts.
Returns from purchases made on our online store are not free: the shipping cost is deducted from the refunded amount.
The shipping costs are as follows:
Spain
· Delivery to “delivery point”: €9.00
· Home collection: €9.90
Germany, Luxembourg, Italy, France, Austria, the Netherlands and Belgium:
· Delivery to “delivery point”: €12.90
· Home collection: €13.90
Rest of the countries of the European Union
· Delivery to “delivery point”: €14.90
· Home collection: €15.90
Yes. Majorica strictly complies with current Spanish regulations and ensures that its jewellery bears the mandatory hallmarks required by law.
Under Spanish precious metals legislation, any jewellery made with precious metals such as sterling silver (925 fineness) or gold must bear the mandatory hallmarks certifying its authenticity and quality. In the case of Majorica, each of its silver or gold jewellery pieces includes:
• The manufacturer's or importer’s mark: identifies the authorised manufacturer or importer, in this case, Majorica itself.
• The guarantee hallmark: certifies the purity of the metal used.
Yes, Majorica pearl necklaces come with a certificate of authenticity, and the jewellery is covered by a 3-year warranty. In addition, Majorica pearls carry a 10-year warranty from the date of purchase. During this period, repairs for damage to the jewellery that is not due to misuse or improper care are covered by the INTERNATIONAL WARRANTY CERTIFICATE. Check all the terms on our warranty page.
Yes, you will need to provide your warranty certificate to make a warranty claim.
No.
For weddings, formal dinners or any event where you want to stand out, pearls are a safe choice. Multi-strand necklaces or dangling pearl earrings pair perfectly with long, elegant dresses, enhancing your presence without competing with your overall look.
Opt for larger pearls or jewellery with gold or diamond details if you want your accessories to take centre stage.
If you prefer a more avant-garde style, pearls have their place too. Pair them with leather pieces, biker-style jackets or even graphic t-shirts to create a bold contrast. A long pearl necklace or a bracelet can give an unexpected twist to a more relaxed look.
The trick lies in playing with proportions. Layering several pearl necklaces of different lengths over a minimalist outfit creates a look that's modern and elegant at the same time.
Classic style and pearls are a natural combination. If you love timeless looks, such as a little black dress or a pencil skirt and shirt combo, pearls will always add that touch of distinction. A short pearl necklace or a choker will complement a formal outfit without stealing the spotlight, while discreet earrings will add the finishing touch.
Choose pearls in ivory or white tones for a sophisticated look, or try coloured pearls for a fresher, ever-modern touch.
Pearls aren't just for formal occasions; they can elevate any casual outfit with a subtle touch of elegance. For a relaxed day, try pairing a delicate pearl necklace or small earrings with a white blouse and jeans. The contrast between casual and sophisticated creates a look that's laid-back yet very on trend.
A key tip: keep the rest of your accessories simple so the pearls take centre stage.
For your office looks, pearls bring effortless professionalism. A pair of simple pearl earrings or a short necklace can complement neutral-toned suits or structured blouses, adding a touch of femininity to your outfit without being too flashy.
If you're after something bolder, try a large pearl necklace paired with a trouser suit for a powerful yet refined look.
It comes from the layers — each one hand-applied, dried and polished before the next goes on. Up to 16 coats deep depending on the pearl, it's what gives every pearl its glow, its depth and its weight.
No.
Once your order has been placed, there are two ways to change the delivery address:
Option 1: Once you have received your order confirmation email, you can contact our Customer Service team by email or phone using the contact details provided on our website. They will assist you with your request to change the delivery address.
Option 2: You can change the delivery address or your delivery preferences directly through the DHL Express website using your tracking number.
https://delivery.dhl.com/prg/on-demand-delivery.xhtml?ctrycode=ES
Enter the country where the shipment will be delivered.
You will receive an access code. Once you have been verified, you can add your delivery preferences.
At this time, once your order has been completed, we cannot process changes to products or references. If you wish to change the size, model of jewellery or pearl, you can request a refund of the order once you have received it (within 14 calendar days) and place a new order.
No.
No, at the moment we don't offer the possibility to purchase a gift card in our stores or online.
No.
Orders placed through our website cannot be processed in Majorica physical stores.
If you wish to make a return or report an issue related to a purchase made at www.majorica.com, it must be handled through the website, following the indicated procedure.
As mentioned before, we do not handle exchanges. If you would like a different product, pearl or size, you should return the items from your order and make a new purchase.
No.
Products purchased from an authorised retailer or in a physical store must be returned to the original point of purchase, as the selling establishment is responsible for handling any returns within 14 calendar days from the day of the purchase.
No.
Yes, but it will not be gift-wrapped, and it will not include a personalised note or anything of that kind.
You will need to provide the recipient's delivery address, as well as their email address, so that they can track the order themselves. This helps avoid situations where the recipient is not at home and has to collect the parcel from a collection point.
In all cases, only a delivery note is included with the shipment. An invoice is never included with the delivery.
It is best to avoid direct contact. Apply perfume, creams and cosmetics first, and allow them to absorb or dry completely before putting on your jewellery.
It is not recommended. We recommend removing your jewellery before coming into contact with water to protect the pearls, metals and, especially, the thread used in necklaces.
It is preferable to remove your jewellery before exercising. Perspiration, moisture, repetitive movements and contact with surfaces can affect the finish of your jewellery and increase the risk of knocks, scratches or damage.
No, modifications or cancellations are not permitted once an order has been placed.
If you would like a different product or size, you must return the original item at your own expense and place a new order with the items you prefer.
If you no longer wish to keep the items, you can initiate a return here.
No, it is not possible to collect online orders from our physical stores.
Yes. Necklaces and bracelets can be restrung if they have broken or show signs of wear.
Yes. A piece that is no longer covered by the warranty can still be repaired. In these cases, the repair will be subject to a quote and the availability of the necessary services and components.
Yes, you can use mild soap.
Majorica’s warranty covers manufacturing defects.
If your order has arrived damaged, you must initiate a return and select “defective product” as the reason for the return.
Once the item arrives at our warehouse and our experts confirm that the piece is indeed damaged and therefore qualifies as a defective product, you will receive a full refund, including the return shipping cost.
Please contact our Customer Service team at soporte-es@majorica.com
Unfortunately, the warranty cannot be applied without your warranty certificate, so we recommend keeping it somewhere safe together with your proof of purchase.
Consistency and resilience, by design. Where nature leaves colour, shape and durability to chance, our pearls are shaped with intention — matched for lustre, finished to withstand daily wear, and backed by a 10-year warranty.
A Majorica pearl is a pearl of our own making — hand-crafted in our Mallorcan workshop using a technique perfected since 1890. Each one begins with a fine core, then is layered, dried and polished by hand until it reaches the depth of colour, weight and glow that carries our name.
Majorica pearl jewellery and earrings have a 3-year warranty. The warranty covers up to 10 years if the fault is in the pearl.
This warranty does not cover damage caused by improper use or poor care of the pearls. Check all the terms on our page dedicated to our warranty.
Majorica earrings are mainly made of sterling silver with 18K or 24K gold plating, and of hypoallergenic IPG steel.
Depending on the piece, Majorica jewellery may be crafted in 18K gold, sterling silver, platinum, and Majorica’s proprietary alloy, Perfecta™, developed to provide a high-quality finish, durability and lasting shine.
Some designs also feature gold or rhodium-plated finishes.
The warranty does not cover damage caused by accidents, improper use, unauthorised modifications, normal wear and tear, or loss of components.
If you are unavailable when DHL attempts to deliver your order, you will be notified by email. A second delivery attempt will then be made.
If both delivery attempts are unsuccessful, the parcel will be left at a designated collection point, which will be indicated to the customer, for approximately 3 calendar days.
If the parcel is not collected within this period, it will be returned to Majorica.
Wearing pearl earrings symbolises elegance, purity and timeless style. They are a classic accessory present across different cultures and eras, one that never goes out of fashion.
In ancient times, men and women adorned their bodies with pearls, as they were considered talismans with great supernatural powers. Popular legends claimed that pearls were a symbol of pure love that removed anger and brought people together.
Wearing pearls is more than a simple style statement; it's a declaration of timeless elegance. Each pearl holds within its perfect shape centuries of history, sophistication and refinement. By wearing them, you connect with a tradition that transcends generations, a symbol of femininity, strength and inner beauty. They are a subtle reflection of your essence, enhancing your personality with a unique light, as if each one told your personal story. Pearls don't just adorn you; they wrap you in an aura of authenticity and elegance that's very on trend.
A pearl necklace has a wealth of meanings. Symbolically, the pearl necklace is associated with loyalty, femininity, elegance, purity and eternal love.
Giving a pearl necklace as a gift symbolises affection and commitment. For Valentine's Day, for Mother's Day or on a birthday, pearl necklaces are associated with love and tokens of affection. They make an ideal gift for weddings, anniversaries, or even special occasions, marking that day as a special one on the calendar.
Pearl earrings can have push-back, stud, hook, screw-back, omega-back or click fastenings. Check out our earrings collection where you can see the details of each model, along with its specific type of fastening.
We offer a range of repair and maintenance services, including necklace restringing, pearl replacement, clasp replacement or repair, repair or replacement of damaged components, lengthening or shortening necklaces and bracelets, resizing rings, and matching earrings.
Neither. Majorica pearls follow a path of their own: not formed inside an oyster, not cultivated within one either — hand-crafted, pearl by pearl, using a technique we've spent over a century perfecting. Think of it less as an alternative to nature, more as a craft entirely ours.
No two are identical, but every one is held to the same standard. The core, the number of layers and the finish vary by design — round or baroque, by colour and style — but each is always shaped and finished by hand.
