You can request a repair through our Customer Service team or at an official Majorica store. Once the jewellery has been assessed, we will provide you with a quote before carrying out any repairs.

You can request a warranty repair by contacting our Customer Service team or visiting an official Majorica store.

The cost depends on the type of repair and the condition of the piece. Once the jewellery has been assessed, we will provide you with a quote before carrying out any repair that is not covered by the warranty.

Majorica’s warranty covers manufacturing defects in the pearl for a period of 10 years. For all other components of the jewellery piece, excluding the pearl, the warranty is valid for 3 years.

The estimated repair time is two months.

You can visit an official Majorica store or contact our Customer Service team.

Repairs carried out outside the warranty period are covered for 6 months for the work performed.

Yes, you will need to provide your warranty certificate to make a warranty claim.

Yes. Necklaces and bracelets can be restrung if they have broken or show signs of wear.

Yes. A piece that is no longer covered by the warranty can still be repaired. In these cases, the repair will be subject to a quote and the availability of the necessary services and components.

Majorica’s warranty covers manufacturing defects.

Unfortunately, the warranty cannot be applied without your warranty certificate, so we recommend keeping it somewhere safe together with your proof of purchase.

The warranty does not cover damage caused by accidents, improper use, unauthorised modifications, normal wear and tear, or loss of components.

We offer a range of repair and maintenance services, including necklace restringing, pearl replacement, clasp replacement or repair, repair or replacement of damaged components, lengthening or shortening necklaces and bracelets, resizing rings, and matching earrings.