We currently ship to: Spain, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, the Czech Republic, Romania and Sweden.

Once your order has been placed, you will receive an order confirmation email.

When your order has been prepared and dispatched from our warehouse, you will receive an email containing your tracking number. You can use the link provided in this email to track your order.

Select the pieces you would like to purchase by adding them to your shopping bag. Once you are sure that your order is correct, click “Place order”.

You will then be taken to the checkout page, where you will need to complete all the required information in the form and finally click “Pay now”.

Once your payment has been completed, you will receive an email confirming your order.

All orders are shipped via DHL Express to the delivery address provided by the customer.

Spain (Mainland & Balearic Islands)
Shipping: €5.95
Free shipping on orders over €60.00

Europe
Countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, the Czech Republic, Romania and Sweden.
Shipping: €5.95
Free shipping on orders over €60.00

All orders are prepared at our factory in Mallorca within 24 business hours of order confirmation.

For deliveries within Spain, your order will arrive within 2 to 3 business days from the confirmation of your order.

For deliveries to European countries, your order will usually arrive within 3 to 5 business days from the confirmation of your order.

During periods such as sales or Black Friday, delivery times may be longer due to increased demand.

Once your order has been placed, there are two ways to change the delivery address:

Option 1: Once you have received your order confirmation email, you can contact our Customer Service team by email or phone using the contact details provided on our website. They will assist you with your request to change the delivery address.

Option 2: You can change the delivery address or your delivery preferences directly through the DHL Express website using your tracking number.

https://delivery.dhl.com/prg/on-demand-delivery.xhtml?ctrycode=ES

Enter the country where the shipment will be delivered.
You will receive an access code. Once you have been verified, you can add your delivery preferences.

No, modifications or cancellations are not permitted once an order has been placed.

If you would like a different product or size, you must return the original item at your own expense and place a new order with the items you prefer.

If you no longer wish to keep the items, you can initiate a return here.

No, it is not possible to collect online orders from our physical stores.

If your order has arrived damaged, you must initiate a return and select “defective product” as the reason for the return.

Once the item arrives at our warehouse and our experts confirm that the piece is indeed damaged and therefore qualifies as a defective product, you will receive a full refund, including the return shipping cost.

Please contact our Customer Service team at soporte-es@majorica.com

If you are unavailable when DHL attempts to deliver your order, you will be notified by email. A second delivery attempt will then be made.

If both delivery attempts are unsuccessful, the parcel will be left at a designated collection point, which will be indicated to the customer, for approximately 3 calendar days.

If the parcel is not collected within this period, it will be returned to Majorica.