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PRIVACY POLICY

Privacy is a priority at Majorica and we want to maintain an open and transparent approach when processing your personal data. 

Therefore, we have a policy that establishes how your personal data is processed and protected.

Who is responsible for the processing of your personal data?

The company Majorica SAU is responsible for the processing of the personal data that you provide us and is liable for the aforementioned personal data in accordance with the applicable regulations on data protection.

Majorica SAU
C/ Argenters S/N
07500 Manacor
España
C.I.F.: A07333560
Teléfono: 93 270 36 70

We have appointed a data protection officer to ensure that we always process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at:[email protected]

What personal data do we process?

At MAJORICA we process the data that you have consensually provided us when filling in our subscription forms, when carrying out a purchase of our products, and when filling in a return or claim form.Through the subscription form we collect your e-mail address and through the purchase process we collect your contact information, your payment information and your telephone number. This data is then included in a file owned by MAJORICA.

We will keep your data as long as we have a commercial relationship with you and/or to comply with purposes in question. We must take into account the periods during which it is necessary to retain personal data to fulfill our legal obligations.

For what purpose do we process personal data?

In order to keep users informed of promotions, launches and news pertaining to MAJORICA products. For these purposes, the data may be managed through a mass delivery system that automates communications via e-mail or mobile phone messages (SMS). In order to manage, develop and execute the purchase of our products, as well as to process special services and returns. If the purpose of the personal data processing changes, all those affected will be informed of the new purpose and reminded once again of the rights they can exercise. Personal data will be stored as long as the owner does not request its deletion.

What legitimizes the processing of personal data?

The processing of your data is based on the consent given when filling in the subscription form, during the purchase of a Majorica product, or during a return/claim. You can withdraw consent at any time, without prejudice to the data processing carried out between the giving of consent and its withdrawal.

Who is the recipient of your data?

Your data will not be communicated or transferred to third parties, with only MAJORICA having access to it. We never pass on, sell or exchange your personal data with third parties.

What rights do you have when you provide us with your data?

You can exercise the following rights in relation to the processing of your data:

  • 1 - Right of access

    You will have the right to obtain information from MAJORICA on whether we are processing your personal data, as well as on the following: the purposes of the processing; the categories of personal data concerned; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of associated rights; the right to lodge a complaint with a supervisory authority; the existence of automated decision-making.

    If we are processing your personal data, you will be provided with a copy of it if you so request it. If you request this information by electronic means, you will be given the copy in a commonly used electronic format.

  • 2 - Right to rectification

    You can request at any time the rectification of your personal data if it is not accurate. Likewise, you can request that the personal data owned by MAJORICA be completed, including by means of providing a supplementary statement.For these purposes, you must specify in your request what data and to what extent you want it to be rectified or completed.

  • 3 - Right to erasure

    You can exercise the right to erasure, also known as the right to be forgotten, which implies the deletion of all the data that MAJORICA has concerning you, where one of the following grounds applies:

    • a. The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
    • b. You withdraw consent and there is no other legal ground for the processing;
    • c. You object to the processing and there are no overriding legitimate grounds for the processing;
    • d. Your data has been unlawfully processed.

    When the erasure derives from the exercise of the right to opposition for direct marketing purposes, MAJORICA may retain your identification data in order to prevent future processing for direct marketing purposes.
    When MAJORICA has made the personal data public and is obliged to erase said data, MAJORICA, taking into account the available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure of any links to, or copy or replication of, that personal data.

    • The right to erasure will not apply to the extent that the processing is necessary:
    • a. For exercising the right of freedom of expression and information;
    • b. For compliance with a legal obligation or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
    • c. For reasons of public interest;
    • d. For scientific or historical research purposes or statistical purposes, insofar as the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing;
    • e. For the establishment, exercise or defence of legal claims.

  • 4 - Right to restriction of processing

    You will have the right to obtain from MAJORICA restriction of processing of your personal data where one of the following applies:

    • a. The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
    • b. If you consider the processing being carried out by MAJORICA of your personal data to be unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
    • c. When MAJORICA no longer needs the personal data for the purposes of the processing, but it is required by you for the establishment, exercise or defence of legal claims;
    • d. When you have objected to processing, pending the verification whether the legitimate grounds of MAJORICA override yours.

    Once you have obtained the restriction of processing in accordance with this section, you will be informed by MAJORICA before the restriction of processing is lifted. Where processing has been restricted under paragraph (a), your personal data will, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

  • 5 - Right to object

    You have the right to object at any time on grounds relating to your particular situation, to processing of personal data concerning you, unless it is based on the performance of a task carried out for reasons of public interest or in the exercise of official authority vested in MAJORICA or when necessary for the satisfaction of legitimate interests pursued by MAJORICA. If you exercise this right, MAJORICA will stop processing your personal data, unless we believe and can demonstrate there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. When the processing of personal data is for direct marketing purposes (a form of advertising that uses one or more means to communicate directly with a target audience and obtain a measurable response from it), you have the right to object at any time to processing of personal data concerning you.

  • 6 - Right to data portability
  • You will have the right to receive the personal data that concerns you, which you have provided to MAJORICA, in a structured, commonly used and machine-readable format and have the right to transmit it to another controller without hindrance from MAJORICA, when the processing is based on consent and is carried out by automated means. In exercising your right to data portability, you will have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of this right shall be without prejudice to the powers granted by the right to erasure. This right to portability will not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in MAJORICA.

  • 7 - Withdrawal of consent

    You have the right to withdraw consent at any time, without effect on the legality of the processing based on the consent given prior to its withdrawal.

  • 8 - Complaints

    We inform you that you can submit a complaint to the competent Data Protection Supervisory Authority, especially when you have not obtained satisfaction in the exercise of your rights

How can you exercise your rights?

You can exercise the rights that are listed and explained in the previous section by sending the appropriate request. You can always contact us at: [email protected]

What rights do you have in relation to automated individual decision-making?

In relation to automated individual decision-making, including profiling, you will have the right not to be subject to a decision based solely on automated processing, including profiling. This will not apply if the decision is necessary for entering into a contract with MAJORICA, is authorized by law which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or if it is based on your explicit consent.

In the cases where it is necessary for entering into or performance of a contract and/or is based on consent, MAJORICA will implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of MAJORICA, to express your point of view and to contest the decision.

Updates to our Privacy Notice:

We may at any time have to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will notify of any significant change in the Privacy Notice, for example, the purpose of the processing of your personal data, the identity of the Controller or your rights.